Testimonials from Medical Practitioners
Medical GP
Tom Wu has been our insurance and mortgage adviser for many years. We have come to know him as more than an adviser, but a friend. Tom has always provided very prompt and fantastic service to our family. He provides regular reviews and has always listened to our needs. He will patiently and clearly go through the pros and cons of different policies and compare rates from different providers to achieve the most suitable outcome for us.
During periods of unfortunate event(s), he pro-actively provided advice and helped us with our claims, which reduced a lot of unnecessary stress. Tom also suggest options, without us having to ask, whenever there are changes to our financial or family circumstances, for instance, new addition to our family ie children.
He provides ACC advice as part of his insurance advice process. He helps me restructure my ACC cover and incorporate a mix of private income cover. This results in a saving in ACC levies and gives me certainty of compensation at the claim time.
He is often easilv contactable by phone and very approachable. The service that Tom provides often goes bevond his designated duties. I would highly recommend him to any of my friends, colleagues and/or family members.
Dr. Meng ANG
Copy of original testimonial available on request
Dr Meng Ang Medical GP
Obstetrician and Gynaecologist
Tom Wu has been our financial advisor for many years. He took time to understand what our real needs were, explained to us the benefits and limitations of different policies and found the best possible plan with the best claim results for us.
He keeps in touch with us regularly, making sure that our insurance plan is still relevant to our circumstance.
When I became ill, he guided us through the process step by step, had my claim approved quickly with no hassle. Not only my medical bills were fully paid, but also have some extra money paid meant that I could take more time off for my recovery.
Tom has done exactly what he promised when we first met. He is a competent and trustworthy advisor. I have recommended him to my colleagues and family friends. I would have no hesitation in recommending him to other medical professionals.
Dr Shiu Kumar
Copy of original testimonial available on request.
Dr Shiu Kumar Obstetrician and Gynaecologist
Senior Manager – BNZ
This is to advise that Tom Wu has been my insurance advisor for the last three years now. From a customer’s perspective, I believe Tom has been exceptional with his services to me. The best thing about Tom that stands out for me is, he is not in a rush to close his sale, however his patience to understand the customer need and provide the best advice.
In order to understand the client’s needs, I believe one needs to ask the right question and tailor the product to match client’s needs. Tom has in him what it takes and his ability to ask the right questions make him stand out from other brokers.
Tom is cordial, keeps regularly in touch and ensures his clients are up to date with any insurance needs. He makes his client’s problem his own and addresses them promptly.
Overall I am very happy with Tom’s services and am glad to have him as my advisor.
Continue the good work Tom. Well Done!
Gaurav Hamani
(Original testimonial available on request)
Gaurav Hamani Senior Manager - BNZ
Medical GP
I work as a General Practitioner and bought over a medical practice. I have found Tom to be very helpful in sorting out the best business and personal insurance for my family. We now feel secure in the knowledge that we have comprehensive insurance and a fair price. The after market service from Tom has been great too – we find him very approachable. He replies very quickly.
Thanks a bunch Tom!
LEE Quoa Young
Copy of original testimonial available on request.
LEE Quoa Young Medical GP
GP Registrar
Tom Wu has been providing financial advice for me for about 4 years. He has certainly been helpful in recommending and assisting me to arrange necessary insurance. He has also been a great help once I began work in general practice. He is definitely reliable and arranges regular meetings to review my changing financial needs.
I would recommend him to my medical colleagues who may be in need of similar assistance.
Kathleen Leong
Copy of original testimonial available on request.
Kathleen Leong GP Registrar
Haematology Registrar
Tom Wu was referred to us by a colleague many years ago. Tom was very helpful when sorting out the insurance for my wife and me. He is approachable and easily contact. Most of all, he would action on things promptly.
I have recommended him to my colleagues and friends. I would have no hesitation in recommending him to other medical professionals.
Dr. Henry Chan
Copy of original testimonial available on request
Dr. Henry Chan Haematology Registrar
Medical Oncology Specialist
Tom Wu has been our family’s insurance adviser for the past 7 years. He has taken the time and interest to guide us through the numerous insurance policies and schemes which best suits our needs.
He has a professional work ethic and responds to our claims efficiently, with regular correspondence and contact to keep us up to date.
I would highly recommend his services to other medical professionals and colleagues.
Dr. Alvin Tan
NOTE: Signed copy of testimonial available on request.
Dr. Alvin Tan Medical Oncology Specialist
Respiratory Physician
Tom has been a financial advisor to my family for over four years. From the outset, he took the time to understand my family needs and offered us a comprehensive package that suited us. He is honest, trustworthy and approachable.
His most valuable asset is his personal touch. Whenever any of family members required assistance, eg for a claim from health insurance, he always took time to listen and resolve issues in a prompt and efficient manner.
I would recommend Tom without any reservations.
Dr Zaheerodin Bhikoo
Copy of original testimonial available on request.
Dr Zaheerodin Bhikoo Respiratory Physician
Sunil Bhole, Auckland
Mr. Tom Wu is a Risk and Mortgage adviser. Initially, I was taken by surprise that he could process my Insurance needs with confidence. He studied my existing policies and highlighted the good and bad (risk) part contained therein, and suggested appropriate plans to cover my family risk plans.
He is no doubt quick, to-the-point and talks right sense. I am really impressed with the outstanding level of service that I received from Tom and would like to recommend him to anyone in need to resolve his insurance plans, needs and problems. He is good in follow-up and remains in contact with constant feedback on the status. This was the best experience I ever had with any customer care personnel.
My issues were timely resolved to my satisfaction. Absolutely well done! I wish Tom, “all the best in your endeavour”.
Sunil Bhole
Sunil Bhole Client
Dr Adrian Wan, General Practitioner
I have been very happy to have met Tom Wu from Lifestyle Insurance who introduced me to options relating to insurance. I felt the process was smooth and informed.
I have had an eye opening conversation with Tom and very impress by his follow-up and persistence in helping me to allow accommodation him through my busy day. He has been always available by phone and will visit me in my practice or home anywhere in Auckland.
In particular he has helped my understand that I may have been paying too much ACC premiums and informed me as to how it all worked. I did not know anything about this and assumed my accountant would take care of it.
Keep up the great work Tom.
Dr Adrian Wan
General Practitioner
Immediate Past President of Auckland Chinese Medical Association
Dr Adrian Wan General Practitioner